Home Depot and Lowe’s averaged about the same with reviewers when it comes to store environment, with Home Depot evaluations tending to be barely better. Terms like “grimy” and “disorganized” were used to describe the poor store atmosphere with both company. In specific, customers felt that the garden facilities and lumber areas of both shops have been the sections that most suffered from neglect. Broken merchandise was another grievance with reviewers of both Home Depot and Lowe’s shops. On the optimistic side, “ethereal,” “well-lit, and “clear” were typical phrases of praise used at both corporations’ stores, especially in the tools and appliances areas.
Home Depot Vs Lowe’s: Key Differences
However, on-line critiques on sites like Yelp recommend that customer service at Home Depot vs Lowe’s can vary tremendously by location, and is a combined bag at each shops. Home Depot bested Lowe’s on 9 merchandise, including fundamental ceramic flooring tile (73 cents vs. 99 cents a square foot), sheets of drywall , and some instruments, such as a cordless drill . The cost of the remaining 18 products was primarily the same at both stores .
Both Home Depot and Lowe’s gained their share of one-star reviews, accompanied by complaints about employees members whose prospects perceived were rude or unfriendly. By the identical token, both shops acquired a fair number of five-star reviews that praised helpful and friendly employees. As may be anticipated from a evaluate site, although, one-star evaluations about customer service outnumbered five-star critiques. In 2002 we encountered a rumor that postulated Loweâ€™s Companies, Inc. was begun by the embittered ex-spouse of the proprietor of The Home Depot, Inc. There is a few nationwide survey knowledge to back up our impressions of customer service and the general shopping expertise at Lowe’s vs Home Depot. Power in the class … Read More